Assistant Director of Financial Aid

Position: Assistant Director, Financial Aid 
Location: Ann Arbor, Michigan
Status: Full-time; 
Company: Washtenaw Community College 
Specialty: Financial Aid; ADFA
 Salary is commensurate with qualifications and experience. A comprehensive benefits package is included.


Assistant Director, Financial Aid 
Job Description

Are you interested in applying your skills and experience to help students obtain an accessible college education through financial aid support? Are you looking for a rewarding and challenging opportunity that provides a hybrid work schedule, employee tuition benefits, and a comprehensive benefits package? The Office of Financial Aid at Washtenaw Community College (WCC) is seeking to fill an Assistant Director, Financial Aid position. Apply now to join our team!

Job Summary: 

The Assistant Director, Financial Aid is responsible for assisting in the management and implementation of all aspects of the application, awarding, delivery, and reconciliation of Federal, State, Private, and Institutional financial aid programs at Washtenaw Community College. 

Essential Job Duties and Responsibilities: 
  • Collaboratively work with the Executive Director of Financial Aid to analyze and monitor mandated Federal and State regulations. Translate these regulations into policies and procedures for WCC’s Financial Aid Office.
  • Manage the administration of all Federal, State, and Institutional financial aid programs to ensure efficient all aspects of reporting, reconciling, and processing needed for all aid programs (federal grants, loans and work study, state grants and scholarships, institutional and external scholarships).
  • Manage, evaluate and monitor the day-to-day operations of the Financial Aid Office. Ensure that staff members have knowledge, ability, and time to complete assigned duties as well as provide excellent customer service.
  • Responsible for the timely completion of the Return to Title IV (R2T4) and the Satisfactory Academic Progress processes to ensure compliance with federal regulations.
  • Evaluate and assists in making decisions with the Executive Director of Financial Aid regarding high level, complex policies and procedures as they relate to professional judgment, Satisfactory Academic Progress (SAP), Special Circumstances, and the awarding of discretionary aid.
  • Assist with updates to PPA/ECAR and FISAP submissions.
  • Assist with the annual system setup of our student information systems.
  • Represent the College and the Financial Aid Office by preparing and giving presentations to other college employees, high school counselors, high school students, parents, and other groups as needed. 
  • Attend professional developmental conferences, seminars, webinars, and workshops to continually obtain knowledge on regulation changes applicable to the Financial Aid Office. 
  • Hire, supervise, and oversee staff training.
  • Serves as the back-up to Executive Director of Financial Aid in their absence.
  • Other duties as assigned.

Must be available to work evenings and weekends as needed or additional hours during peak times as required. 

The Candidate: 

The Assistant Director, Financial Aid must possess the following qualifications:  
Minimum Qualifications: 
  • Bachelor’s degree in related area.
  • Minimum of three (3) years of progressive work experience in Financial Aid.
  • Equivalent of two (2) years (minimum) supervisory experience.
  • Experience working with Ellucian Banner or other student information system and ability to diagnose and communicate issues with IT to resolve issues.
  • Experience with financial aid federal software (FAA Access, ED connect, COD, NSLDS etc.)
  • Expert knowledge of all Federal and State financial aid regulations.
  • Excellent analytical and problem-solving skills.
  • Experience with Microsoft Word, Excel, and Outlook.
  • Possess a high degree of integrity, ethics, and a dedication to the mission of the College.
  • Excellent interpersonal, communication, and presentation skills, both written and oral, to effectively communicate with diverse audiences.
  • Must be available to work evenings and weekends as needed or additional hours during peak times as required.

Application Instructions: 

Applicants are asked to apply with an updated Resume, a letter of interest, and an unofficial transcript(s) by January 31, 2024. All applications and inquiries must be emailed to Trey Wright and Heather Fubelli:     

Contact Information: 

Trey Wright 
Managing Partner & Practice Leader 
Kaye/Bassman International Corp. 
Phone: (972) 265-5338 – Direct  
Email: / 

Heather Fubelli
Search Consultant
Kaye/Bassman International Corp.
Phone: (972) 265-5348 – Direct

Salary is commensurate with experience. WCC offers competitive pay and a full benefits package that includes a Retirement Plan, Health, Dental, and Vision insurance, paid vacation, sick and holidays. 

WCC has partnered with Kaye/Bassman to provide executive search services for the 2 Assistant Director of Financial Aid positions at WCC. WCC is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained faculty and staff. Women, minorities, people with disabilities, and veterans are strongly encouraged to apply.  

The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations.